Privacy Policy
Neura Dynamics is committed to protecting the privacy, confidentiality, and security of your personal information. Your privacy is a top priority, and we strive to safeguard your information from unauthorized access. This Privacy Policy outlines how we collect, use, and disclose your personal information in relation to our services. By using our website or services, you agree to the terms described in this Privacy Policy.
Neura Dynamics reserves the right to modify these Terms at any time. Updates will be posted on our website, and your continued use of our services following such modifications constitutes your acceptance of the revised Terms.
1. Information
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
a) When You Use Our Website
Usage Data: We collect information about how you interact with our website, such as pages visited, time spent on pages, and navigation paths.
Account Information: When you engage with us, we collect your name, email address, and company affiliation to personalize your service experience.
Payment Information: For service invoices or subscriptions, payment details are processed securely through third-party providers and are not stored on our servers.
b) When You Subscribe to Newsletters
Contact Details: If you sign up for newsletters, we collect your name and email address to send relevant updates.
c) When You Use Our Services
Server Logs: We track usage activity, including IP address, browser type, and geo-location, to improve service performance.
AI Interactions: Data input during interactions with our AI tools or consulting services, including queries and documents, may be temporarily stored to enhance the performance and accuracy of our solutions.
d) When You Contact Support
Support Conversations: We retain communication records, such as emails and chat logs, to address your inquiries effectively. These are deleted 90 days after your engagement ends.
2. How We Use Your Information
We collect and use your personal data to provide secure, efficient, and personalized services, including:
Service Delivery: To enable access to our AI-driven consulting and tools.
Customer Support: To resolve issues and ensure optimal use of our services.
Security: To detect and prevent unauthorized use.
Improvements: To refine our AI solutions based on anonymized data.
Marketing: To inform you of new services, updates, and opportunities.
3. Data Retention
Neura Dynamics retains personal information for as long as necessary to provide the services you’ve requested and in accordance with applicable laws. Once your engagement ends, most associated data is removed within 90 days unless required for legal purposes.
4. Third-Party Services
We use reputable third-party services to enhance our service delivery, including:
Payment Processing: Razorpay.
Marketing and Analytics: Google Analytics and similar platforms.
Cloud Storage: Azure Services for secure data hosting.
5. Your Rights
You have the following rights concerning your personal information:
Access and Portability: Request access and a copy of your personal data.
Correction: Correct inaccuracies in your data.
Deletion: Request the deletion of your data.
Restriction and Objection: Request limitations or object to certain uses.
6. Cookies and Tracking Technologies
Neura Dynamics uses cookies to enhance user experience on our website. You can manage your cookie preferences through browser settings, though disabling them may limit functionality.
7. Security Measures
We employ industry-standard security measures such as encryption, access controls, and monitoring to protect your data.
8. Children’s Privacy
Neura Dynamics’s services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
Neura Dynamics may update this Privacy Policy periodically. Continued use of our website or services constitutes acceptance of the updated Privacy Policy.
10. Contact Information
For questions, concerns, or to exercise your rights, contact Neura Dynamics at sales@neuradynamics.ai
