AI Automation
Explore how AI automates workflows, business processes and repetitive tasks, and how to choose what to automate first.
This series is about applying AI to operational work: choosing which processes to automate, designing pipelines that fail safely, and measuring whether automation helps.
It is written for product and operations teams as much as engineers. References include risk and integration guidance.
What You’ll Learn
Rule-based automation and robotic process automation follow fixed, scripted steps. Intelligent automation adds AI to handle unstructured input such as emails and documents, and to make judgement calls at decision points, often combined with agents that choose the next step.
Rules handle the predictable parts; AI handles the parts that need reading or judgement.
Invoice processing combines OCR and extraction models to read varied layouts with scripted steps that post results to accounting systems.