Voice AI · Support AI · Automation

Every call, email and chat answered 24/7

We build AI agents that answer customer questions, book appointments and update your CRM, then hand complex issues to your team with the full conversation attached.

Proud to partner with VapiOfficial Vapi partner for voice AI

Calls · Email · Chat · CRM

Why automate customer support?

Your customers expect instant answers, at any hour.

Hiring to cover every call, inbox and time zone gets expensive fast. AI agents handle the routine volume so your team can focus on the conversations that need a human.

  • Calls missed after hours and on weekends
  • Inboxes full of the same repeat questions
  • Agents retyping answers from policies and order data
~90%

of customers rate an immediate response as important or very important when they have a customer service question.

Source: HubSpot Research, 2018

~80%

of common customer service issues will be resolved by agentic AI without human intervention by 2029.

Source: Gartner, March 2025

~30%

lower customer service operational costs Gartner expects as agentic AI takes over routine work.

Source: Gartner, March 2025

24/7

support across calls, emails and chats, including nights, weekends and holidays.

With Neura Dynamics AI agents

How it works

How customer support AI works

Calls, emails and chats flow into one AI system that answers, acts and knows when to bring in your team.

  1. 01

    Customer reaches out

    By phone, email or chat, at any hour. Every channel lands in the same system.

  2. 02

    AI understands the request

    It identifies intent and pulls answers from your knowledge base, order data and policies.

  3. 03

    AI takes action

    Books appointments, updates your CRM and closes routine tickets without manual work.

  4. 04

    Your team steps in when needed

    Complex or low-confidence issues go to a person with the full conversation attached.

Why choose Neura Dynamics

Trusted to build. Designed to deliver. Engineered to scale.

Proud to partner with Vapi

Voice infrastructure

Official Vapi partner

Vapi powers the voice layer in Paymate and the AI Voice Assistant platform. As a Vapi partner, we build on infrastructure we already run in production.

  • Voice agents wired to your calendar, CRM and ticketing
  • Live transfer to a person when the AI shouldn’t answer
  • Multilingual voice support (Paymate runs in English, Spanish and French)
  • Clean human handoff with conversation context preserved

Track record since 2021

Experience you can check

AI agents, RAG systems, voice AI and workflow automation across ecommerce, fintech, healthcare, education, travel and recruiting. One team covering AI, backend, frontend and design.

50+
projects delivered
20+
clients worldwide
Support AI we’ve builtZenvaPaymateAI Voice Assistant

Our team

Specialists in support AI

AI researchers, software engineers, UX designers and Fractional CTOs in one team, building support agents with LLMs, RAG and AI agents.

  • Support AI built for Zenva, Paymate and an AI voice assistant platform
  • Voice, email and chat agents in one system
  • Answers grounded in your knowledge base
  • One team for AI, backend, frontend and design

Existing impact of AI

AI already at work for businesses like yours

Three systems we built that handle customer conversations, with humans kept in the loop where it matters.

Customer reviews

What our clients say

The team met all deadlines and proactively suggested new features. Moreover, they were personable and enjoyable to work with.
Sam, Zenva– SamZenva
Himanshu has a professional team. It was a pleasure working with the team. They listened to our requirements, gave us useful feedback. We will continue working with the team for any future updates and enhancement to the product they developed.
Ray Fazel, Paymate– Ray FazelPaymate
The team is technically strong, makes sound technology choices, and demonstrates a clear understanding of the project requirements… they have consistently met deadlines with a high level of professionalism.
Phani Kumar, Interviewfy– Phani KumarInterviewfy

Pricing · one-time cost

Customer Support Automation pricing plans

Pay once. Start with one channel and step up when you need more.

Step 3 · Custom

Most complete

Custom

Everything in Growth, plus

  • Custom stack: your choice of voice, telephony, LLM and hosting
  • Up to 5 custom workflows and 3 integrations
Get my Support Savings Report

Every plan

  • Answers FAQs from your knowledge base
  • Updates contacts and tickets in your CRM
  • Escalates to a human with a summary
  • Logs every conversation

Custom workflows you can pick from (Custom plan, agreed in writing before the build; extra scope is a paid change request)

  • Transactional actions
  • Custom routing and escalation
  • Outbound automation
  • Cross-channel handoffs
  • Custom stack and hosting
  • Brand voice and multilingual
  • Compliance controls
  • Custom reporting

See what AI support would save you

Answer a few quick questions and get a personalized Support Savings Report within 48 hours: estimated monthly savings, hours freed, best-fit plan and payback period.

Step 1 of 2

Your support setup

Support channels (pick any)

Conversations per month

Total monthly support cost (team, tools and outsourcing)

Knowledge base size

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